INTERVIEW WITH A CUSTOMER
- Post author By Thermacut
- Post date January 16, 2023
INTERVIEW WITH A CUSTOMER
EX-TRAFIRE® plasma cutters have been an important part of the Thermacut® portfolio for several years, and they are offered to our customers worldwide. A few years ago, one of them was purchased by the Czech Assembly Works company from Uhersky Brod. They got the EX-TRAFIRE®75SD plasma cutter.
The company operates worldwide in the field of steel construction for production sites for large wooden materials for the furniture industry, flooring products, or kitchen production. The basic equipment requirement is therefore the ability to thermally cut steel and thin plates up to 20 mm thick (mild steel, Hardox®, aluminum, stainless steel, tubes, sheets) and to cut different shapes at different angles for the creation of such structures.
We have asked Mr. Martin Kočica, the founder and supervisor of the company, for a short interview. He briefly introduced his business, told us what demanding tasks the equipment must fulfill, and why he decided to purchase a plasma cutter by Thermacut®.
Mr. Kočica, tell us please, what is your business about?
Locksmith production, installation of air conditioning, and filtration equipment to achieve the lowest possible amount of production waste into the air.
What does your work involve in practice?
Our activities include building equipment, installation of piping, steel construction, etc.
Why did you decide to invest in a plasma cutter?
We decided to invest mainly for practical reasons. We often need to cut materials and to make irregular shapes, where the angle grinder isn´t a suitable tool to use because of difficult manipulation.
What are the main advantages you see in buying a plasma power supply?
The most important advantage we can see is a considerable decrease in consumption of grinder pads / discs for Hardox® and other steel sheets resistant to abrasion. Other benefits we can highlight are high cutting speed and perfect torch flexibility, even in narrow spaces that are difficult to reach.
How often do you use plasma cutting technology for metal cutting?
On a daily basis.
Because Thermacut® is a Czech company offering cost-effective machines. We also like the fast communication, availability of consumables, and technical service.
Would you recommend the investment in a plasma cutter?
Yes, I would.
Have you already experienced our after-sale service? What has it been like?
Yes, I have, and we have had no problem with that.
Thank you for the interview, your time and we wish you good luck in your business.
Are you interested in plasma cutters? Visit our website www.ex-trafire.com, where you can find the complete range of plasma power supplies by Thermacut®.
Not sure which one to choose? We are here for you! Contact us at firstname.lastname@example.org.
Text: Thermacut, k.s.
Photo: Archive of Thermacut, k.s.
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